Good Communications Planning Delivers Good Change Management

With my involvement in the Canadian Society of Association Executives Ottawa-Gatineau Chapter, I’ve had the privilege of sitting on a number of committees including the chapter’s events committee. Year after year, one of the hottest topics remains change management in associations. Obviously, anytime one brings up the prospect of bringing about an important change in an organization, there are important governance issues to be considered. However, the mark of good organizations and how they manage that change in my mind comes from good communications planning.